Terms & Conditions
Welcome to Genzthingss! By accessing or using our website https://genzthingss.com (“Website”), you agree to the following terms and conditions. Please read them carefully before placing any orders.
1. General
This website is owned and operated by Genzthingss, based in Indore, Madhya Pradesh, India. These Terms & Conditions govern your use of the Website and our products and services. If you do not agree with any part, please refrain from using the site.
2. Product Information
We strive to display our products, including colors and images, as accurately as possible. However, slight variations may occur due to lighting, screen settings, or handcrafted uniqueness. All products are subject to availability.
3. Orders & Pricing
- All prices are listed in INR and are inclusive of applicable taxes.
- Orders are confirmed only after successful payment.
- We reserve the right to cancel any order for reasons including but not limited to product unavailability, pricing errors, or suspected fraud.
4. Payments
We use Razorpay as our secure payment gateway. We do not store your payment details. All transactions are encrypted and secure.
5. Shipping & Delivery
We ship pan-India. Shipping timelines are generally between 7–10 working days, depending on the location. Delivery delays caused by courier services or external factors are beyond our control.
6. Returns & Refunds
Please refer to our [Return & Refund Policy] for detailed information. Returns are accepted only under specific conditions, and refunds are processed to the original payment method.
7. Intellectual Property
All content on the Website including text, graphics, logos, and images is the property of Genzthingss and protected under applicable copyright and trademark laws. Unauthorized use is strictly prohibited.
8. User Conduct
You agree not to use the Website:
- For any unlawful purpose
- To transmit harmful or malicious content
- To infringe on the rights of others
- To interfere with the website’s functionality or security
9. Limitation of Liability
Genzthingss shall not be liable for any direct, indirect, or incidental damages resulting from the use or inability to use the Website or its products.
10. Privacy
By using our services, you agree to our [Privacy Policy], which governs how we collect, use, and protect your information.
11. Modifications
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the Website. Continued use of the site constitutes acceptance of the revised terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Indore, Madhya Pradesh.
13. Contact Us
For any questions regarding these Terms, please contact:
📧 genzthingssss@gmail.com
📍 Indore, Madhya Pradesh, India